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Reliable Cruise Ship Pick-up and Drops-off service

As you disembark, make your way to the last shipping container which is located next to the private tour parking area. This is where your guide will be waiting in a blue hi-vis holding a sign with your name on it.

We drop you back to your cruise at the end of your tour or in the city if you have been inspired to write your own Wellington story. 

Already in town?

If you're joining an afternoon tour or you are already exploring town, we can meet you ship or in the city. For City pick-ups choose from one of the locations below and enter the location during your booking.

Timely Drop-offs guaranteed

We guarantee timely drop-offs directly back to the ship before the all aboard time. There's no need to worry about taking a shuttle. We haven't missed a drop off in 15 years of working with the cruise ships and don't intend to start now!

 Bookings: Book Now     Call: +64 (0) 21 459 521     Live Chat: Below

Free Inner City Pick-up Points

Cruise visitors that are already in town, can meet us for the afternoon tours at the following locations. Please specify your pickup location while making your booking. 

  • 9 Bunny Street, outside McDonalds VIEW MAP
  • 145 Wakefield Street, 100m from the iSite VIEW MAP

Meet our coach opposite the historic railway station infront of  the McDonalds.

Meet our coach opposite at 145 Wakefield Street near the iSite.
Find our coach at your ship at arrival. Booking required.

Frequently Asked Questions

  • Can you collect me from my cruise ship?
    Yes, we pick you up directly from the cruise ship.


  • My ship says I have to take a shuttle into the city. What should I do?
    Please ignore this information. Every port is different. We have access to the dock and meet our guests there.

  • Where should I meet my guide?
    When you disembark, make your way to the last shipping container, which is located next to the private tour parking area. This is where your guide will be waiting in a blue hi-vis vest, holding a signboard with your name on it.

  • At the end of my tour, can I stay in the City?
    Yes, if you want to write your own Wellington story, we can drop you off in the city. We can take you back to your vessel or drop you off in town. You let us know.

  • I have plans in the morning.
    Can I join an afternoon tour? Yes, we have daily morning and afternoon departures.

  • Do I have to be collected from the cruise ship?
    For morning tours, pick up directly from the cruise ship is a lot easier for both parties. Afternoon departures often meet us in town as you may likely explore town already by yourself prior. See our list of pick up options on our home page.

  • I want to join an afternoon tour, but I'm worried about getting back to the ship on time.
    Don't worry, we have you covered. Our departure times are designed around your ships port times. We guarantee timely drop-off's to any cruise. 

  • Is this tour wheelchair accessible?
    Unfortunately, our vehicles are not equipped to carry wheelchairs or mobility scooters. Some small foldable walkers can be accommodated.

  • What happens if my ship is delayed or the Wellington stop cancelled by the captain?
    If your ship is delayed, we will do everything we can to still accommodate your tour. Either a delayed start time or transfer to the afternoon departure will be offered, if possible.

    If the ship cancels its Wellington stop, we will grant you a full refund on your booking. 

  • What fitness is required
    This tour is designed for every fitness level. Take seat in our modern, air-conditioned mini-busses.


  • How can you communicate with us prior to arrival?
    Please include your email address and phone number during your booking. If you you have any questions please reach out at any time. We have a 24 hour live chat on our website for any inquiries. 

 

Contact us at any time!
We will make sure your Wellington visit is a pleasant one. Our guides
are looking forward to meeting you. 

 


 Bookings: Book Now             Call: +64 (0) 21 459 521             Live Chat: Below

 

 
"After the tour we almost felt like locals.
We thoroughly enjoyed ourselves and our pick-up and drop-off at the ship worked like clockwork. Thanks to our guide Grant"
 
Peter & Hannah M.
 
A couple on a cruiseship that looks happy and is in their mid 50th-2